Support
Contact us
The chat bubble in the bottom-right corner of every page reaches a human. Add your order number (starts with DC-) and we can look things up immediately.
Chat support
Support is not online 24/7 — leave your question in the chat and it is answered when someone is back at the desk. Orders and payments get answered first.
Payment questions
Paid in USDT? Include the transaction ID (txid) from your wallet and the amount you sent. Payments are matched on-chain, so the txid is what lets us find yours.
Safety
Only ever send payment to the address shown on your own order payment page. We never ask for payment in chat, and we never ask for your password or wallet recovery phrase.